Terms of Service

Last updated: May 19, 2026

1. Acceptance of Terms

By accessing or using iMSurveyor (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Platform. These Terms apply to all users, including free trial users, individual subscribers, company account holders, and enterprise clients.

2. Description of Service

iMSurveyor is an AI-powered maritime survey and inspection management platform. It enables maritime professionals to create survey reports, conduct vessel inspections, manage tank calibrations, schedule surveys, and export professional documentation. The Platform includes offline functionality, AI-assisted report generation, and a bunker survey calculator.

3. Account Registration

  • You must provide accurate, complete, and current information when registering.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • You must notify us immediately of any unauthorised access to your account at support@imsurveyor.com.
  • Each account is for a single individual unless you hold a Company or Enterprise plan, which permits the number of seats specified in your plan.

4. Subscriptions & Payment

The Platform is offered under the following subscription tiers: Basic, Pro, Company, and Enterprise. Prices are as displayed on the Pricing page at the time of subscription.

  • All payments are processed securely via Stripe. By subscribing, you authorise Stripe to charge your payment method on a recurring basis.
  • Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
  • New users may be eligible for a free trial period. At the end of the trial, your selected plan will begin and payment will be charged unless cancelled.
  • Annual plans are billed in full upfront and are non-refundable except as required by applicable law.
  • We reserve the right to modify pricing with 30 days' notice to existing subscribers.

5. Cancellation & Refunds

You may cancel your subscription at any time via Account Settings. Cancellation takes effect at the end of the current billing period, and you will retain access until that date. We do not offer pro-rata refunds for unused portions of a billing period, except where required by applicable consumer protection laws in your jurisdiction.

6. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable laws or regulations.
  • Submit false, misleading, or fraudulent survey data or vessel information.
  • Attempt to gain unauthorised access to any part of the Platform or its infrastructure.
  • Reverse engineer, decompile, or attempt to extract the source code of the Platform.
  • Use the Platform to generate reports for formal regulatory submission without independent verification by a qualified, accredited surveyor.
  • Share your account credentials with individuals outside your licensed team seats.
  • Use automated scripts or bots to access or scrape the Platform.

7. AI-Generated Content — Important Disclaimer

Reports and documents generated by the Platform's AI tools are drafts for professional review only. They are intended to assist qualified maritime surveyors in documentation preparation and do not constitute formal survey reports, legal opinions, or seaworthiness certificates. iMSurveyor expressly disclaims all liability for decisions made in reliance on AI-generated content without independent professional verification.

iMSurveyor is an independent preparation and documentation tool. It is not endorsed by, affiliated with, or approved by OCIMF, IMCA, RightShip, or any other classification society or regulatory body. Formal inspections and audits subject to third-party accreditation requirements must be conducted through the official channels of the relevant organisation by an authorised inspector.

8. iMSurveyor Independence & Disclaimer

iMSurveyor is an independent preparation, inspection, and documentation tool for maritime professionals. It is designed to assist surveyors, vessel officers, and maritime organisations in conducting, recording, and reporting surveys and inspections.

iMSurveyor is not endorsed by, approved by, or affiliated with:

  • Oil Companies International Marine Forum (OCIMF)
  • International Marine Contractors Association (IMCA)
  • RightShip Pty Ltd
  • International Maritime Organization (IMO)
  • Lloyd's Register, DNV, Bureau Veritas, ABS, ClassNK, or any classification society
  • Any flag state administration or port state control authority

Trademark Notice: OVID and eCMID are registered trademarks of OCIMF. RISQ is a trademark of RightShip Pty Ltd. SIRE is a trademark of OCIMF. All other trademarks and registered trademarks referenced in this platform are the property of their respective owners.

Regulatory Notice: Reports, checklists, and audit outputs generated by iMSurveyor are intended as preparation and documentation aids only. They do not constitute official class surveys, flag state inspections, PSC inspections, ISM audits, ISPS audits, MLC inspections, or vetting approvals. iMSurveyor does not replace the requirement to engage qualified surveyors, auditors, or inspectors for official certification or compliance purposes.

9. AI-Generated Content — Accuracy & Verification

Reports generated using iMSurveyor's AI report generation feature are based on information provided by the user. iMSurveyor makes no warranty as to the accuracy, completeness, or fitness for purpose of AI-generated content. Users are responsible for reviewing and verifying all generated content before submission to any third party.

10. Intellectual Property

The Platform, its design, software, branding, and underlying technology are the exclusive intellectual property of iMSurveyor. You retain ownership of the survey data and content you input into the Platform. By using the Platform, you grant us a limited licence to process and store your content solely for the purpose of providing the service to you.

11. Data & Privacy

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the data practices described therein.

12. Limitation of Liability

iMSurveyor and its founders accept no liability for decisions made, actions taken, or losses incurred based on reports, checklists, or outputs generated through this platform. To the maximum extent permitted by applicable law, iMSurveyor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business, arising out of or in connection with your use of the Platform. Our total aggregate liability to you shall not exceed the amount paid by you in the 12 months preceding the event giving rise to the claim.

13. Warranties Disclaimer

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

14. Termination

We reserve the right to suspend or terminate your account at our discretion if you breach these Terms, engage in fraudulent activity, or if required by law. Upon termination, your right to access the Platform ceases immediately. You may export your data prior to termination; after account deletion, data is permanently removed within 30 days.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to Terms

We may modify these Terms at any time. Material changes will be notified to you by email or in-app notification at least 14 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

17. Contact

For questions about these Terms, contact:
Email: legal@imsurveyor.com
Platform: iMSurveyor — AI Maritime Survey Platform

iMSurveyor — AI Maritime Survey Platform · legal@imsurveyor.com